Refund Policy
Effective Date: June 24th, 2023
At RocketAgent Coaching & Training, we proudly serve real estate agents, professionals, and brokers by providing coaching programs, training content, and strategic tools designed to elevate career performance and business outcomes. Due to the immediate nature of our service delivery, the following refund policy applies to all purchases.
1. General Policy
Our programs provide instant access to live or recorded or video coaching/training, proprietary training materials, and specialized tools curated for real estate professionals. Because of this immediate value delivery, all purchases are final and non-refundable.
2. No Refund Policy
- Once a purchase is completed, no refunds will be issued for any reason, including partial participation or change of personal circumstances.
- By enrolling in a RocketAgent program or service, you explicitly agree to this No Refund Policy and acknowledge that coaching value begins immediately upon payment.
3. Our Commitment to Your Success
While we do not offer refunds, we are deeply committed to your learning experience and growth. If you encounter an issue or dissatisfaction:
- Please email: contact@rocketagent.co
- Our team will review your concern and work in good faith to address it within the scope of your purchased service.
4. Exceptions (At RocketAgent’s Sole Discretion)
In rare cases, RocketAgent may, at its discretion, consider a refund or credit in situations such as:
- Duplicate payments
- Technical errors on our part preventing access to services
Any such requests must be submitted in writing within 5 business days of the transaction.
5. Contact Us
For questions about your program or our policies, contact:
RocketAgent
Email: contact@rocketagent.co
Website: www.rocketagent.co