Effective Date: June 24th, 2023

RocketAgent Coaching & Training ("RocketAgent," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, coaching programs, and training sessions.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Who We Are

RocketAgent Coaching & Training is a professional development company offering coaching, training, and educational resources to real estate professionals and entrepreneurs. We are part of an ecosystem that includes:

• CRM Bright: Customer relationship management software solutions.
• 10Metrics Realty: A real estate brokerage focused on performance-driven agents.

While we collaborate within this ecosystem, each entity operates independently. This Privacy Policy specifically pertains to RocketAgent Coaching & Training.

2. Information We Collect

We may collect the following types of information:

a. From our forms

b. Personal Information You Provide

• Contact Information: Name, email address, phone number.
• Professional Details: Company or brokerage affiliation, job title.
• Payment Information: Billing details for services purchased (processed securely via third-party payment processors).
• Program Participation Data: Information related to your involvement in our coaching or training programs.
• Communications: Records of your interactions with us, including feedback and inquiries.

c. Information Collected Automatically

• Usage Data: IP address, browser type, pages visited, time and date of access, referring URLs.
• Device Information: Device type, operating system, unique device identifiers.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver coaching and training programs, process transactions, and manage your account.
• Communicate: Send updates, promotional materials, and respond to inquiries.
• Improve Services: Analyze usage patterns to enhance our offerings and user experience.
• Ensure Security: Protect against unauthorized access and maintain the integrity of our systems.
• Comply with Legal Obligations: Adhere to applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services, such as payment processors and email platforms.
• Affiliated Entities: CRM Bright and 10Metrics Realty, but only with your explicit consent or when necessary to provide integrated services you have requested.
• Legal Authorities: When required by law or to protect our legal rights.

All third parties are obligated to maintain the confidentiality and security of your information.

5. Your Rights and Choices

You have the right to:

• Access and Correct: Request access to the personal information we hold about you and correct any inaccuracies.
• Delete: Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

To exercise these rights, please contact us at contact@rocketagent.co.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure; therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we will securely delete or anonymize your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

10. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RocketAgent Coaching & Training

Email: contact@rocketagent.co

Website: https://rocketagent.co